Privacy Policy – PanTastic

At PanTastic, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and secure your data when you interact with our online store offering kitchen utensils and accessories.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data We Collect

Personal Information

We collect data you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party gateways)

Usage Information

Automatically collected when you visit our site:

  • Pages viewed

  • Time spent on each page

  • Click paths and navigation behavior

Cookies & Tracking Technologies

We use cookies to:

  • Enhance website performance and user experience

  • Remember user preferences

  • Analyze site traffic and usage patterns

Cookies are small text files stored on your device. You can disable them in your browser settings.

2. How We Use Your Data

  • To Fulfill Orders: Process purchases and deliver products.

  • To Improve User Experience: Analyze browsing behavior to enhance site functionality.

  • To Communicate: Send order confirmations, respond to inquiries, and (if opted in) share updates and promotions.

3. Data Security & Storage

Your information is securely stored on protected servers.

  • We use industry-standard safeguards to prevent unauthorized access, alteration, or disclosure.

  • Payment data is encrypted and processed via trusted third-party platforms (e.g., Stripe, PayPal).

4. Cookies & Preferences

Cookies help us provide:

  • Faster, personalized browsing

  • Usage analytics for better decision-making

  • Targeted marketing (only with your consent)

You may disable cookies via your browser, though some site features may not function properly.

5. Third-Party Services

We only share necessary data with trusted service providers, including:

  • Payment gateways (e.g., Stripe, PayPal)

  • Shipping partners (for delivery and tracking)

  • Email platforms (for order updates and newsletters)

  • Review systems (to gather and showcase customer feedback)

We do not sell your data to unrelated third parties.

6. Your Rights & Choices

  • Access or Update Data: Contact us to review or modify your personal details.

  • Request Deletion: You can request deletion of your data, subject to legal or order fulfillment requirements.

  • Marketing Preferences: Opt out via unsubscribe links in emails.

  • Cookie Control: Adjust cookie settings in your browser.

7. Communications

Messages sent via our contact form or email may be retained to improve support and service. These messages are handled confidentially and are not linked to unrelated personal data.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our operations or applicable regulations. The most recent version will always be posted on this page.

9. Contact Us

If you have any questions or requests regarding your personal data, please contact us via our Contact Us page.